C Freeze Mail Sparks Client Panic
Economic Times
Panic erupted among Upstox clients on Wednesday after an erroneous email incorrectly stated their trading accounts were frozen, with some reporting losses from hasty exits.
The brokerage admitted to an "inadvertent error," issuing a follow-up to disregard the initial message and apologizing for confusion. Upstox assured clients their funds and securities remain secure, attributing the incident to a potential human mistake.
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